AloMeet Video Banking The branch conversation, inside your app.

AloMeet embeds video calls in your app or website so your advisors can serve customers, open complex accounts or close loans remotely.

Illustration: an advisor on a video call with a customer from her desk
Illustrative image

Capabilities

With protected co-browsing, document exchange and e-signature during the session, any device becomes a private, auditable branch.

  1. Assisted onboardingLive identity verification for high-risk products.
  2. Co-browsingGuide the customer through complex applications.
  3. E-signatureContracts signed during the session.
  4. Encrypted communicationEnd-to-end encryption and full audit trail.

Technical specifications

  • WebRTC optimized for mobile
  • Event-based recording for compliance
  • Biometric or certificate-based signature
  • Supervision dashboard for managers

Legal and regulatory framework

AloMeet Video Banking is designed to operate within the regulations.

Your institution remains the obligated party before SUDEBAN and the BCV. AloMeet Video Banking gives you the controls, records and evidence those regulations require, ready for audit.

  • Venezuela

    Decree-Law on Data Messages and Electronic Signatures (SUSCERTE)

    Legal validity of electronic contracts, documents and signatures.

  • Venezuela

    Constitution of the Bolivarian Republic of Venezuela (arts. 28, 48 and 60)

    Habeas data, secrecy of communications and limits on the use of information technology to protect privacy.

  • Venezuela

    Case law of the Constitutional Chamber of the TSJ on personal data (ruling of August 4, 2011)

    Principles of consent, purpose, quality, time limitation, accuracy and security in data processing.

  • Venezuela

    SUDEBAN, Resolution No. 641.10: Rules governing the use of electronic banking services

    Security, authentication, availability and traceability of electronic channels.

  • Venezuela

    SUDEBAN prudential rules on integrated risk management and protection of financial services users

    Operational and technology risk, business continuity, transparency and complaint handling.

Alodiga is a technology provider and does not offer financial services to the public. When a service requires prior authorization (for example, as a financial technology institution before SUDEBAN, or before SUNACRIP for digital assets), it is activated only once that authorization has been obtained. In other countries, the equivalent local regulations apply. See legal information.

Related modules

Would you like to see AloMeet Video Banking with your own use cases?

Tell us what you want to launch or modernize and which systems you run today. We will walk you through the platform with your case and a phased roadmap, with no commitment.

What happens next

  1. We contact you through the channel you prefer.
  2. Demo with a solutions architect, focused on your current systems.
  3. Phased proposal: which module first, why, and what result to expect.

Or directly: info@alodiga.com · +1 305 815 4862